Mark Thompson Evening, wondering if there an easy fix to jerky video playback. It pixelates, not smooth, but the audio is fine.
Mark Thompson VLC as primary, the other 2 options were worse. VLC is latest version, but still not smooth.
raoul And I'm presuming you're not using a video as a background, you're just trying to play the video?<br>
Azaziah <p>Hey Mark Thompson !</p><p>Videos seem to work for me, I think we need some more details to find out what’s going on, here’s a set of details that may prove to be helpful:</p><p>a) Could you share the file which causes OpenLP to crash?<br>b) Could you share us OpenLP debug log? https://manual.openlp.org/troubleshooting.html<br>c) Could you export your OpenLP settings and share them? To do this, go to “File” menu, then “Export” > “Settings”<br>d) Which version of Windows 10 are you using? 32 or 64 bit? What processor? This information can be found from “System” or “About your PC” in the Windows search. Note: Please don’t share your Windows Product ID.<br>e) Maybe record a video and show us how to re-produce the bug or describe it step by step?</p>
milon @Azaziah, it's not a crash per se, it's jerky video playback in OpenLP only. ;)<br><br>@"Mark Thompson", answer what you can of Azaziah's request, and also tell us what your hardware is, especially RAM, CPU, and video card.<br>
Mark Thompson i attach the log file and windows config, but i can't upload a video or zip file.<br><br>When running in debug mode videos work perfectly, but normal mode, jerky. I'm using VLC 2.2.8<br><br>i did a video of the issue, but it won't let me upload it.
milon That's strange. I don't have any debug knowledge, so I can't point you in the right direction. Maybe @Azaziah can help?<br><br>Worst case scenario, you can use VLC on its own to display video, and switch back to OpenLP for everything else. (But I hope it won't come to that.)
Mark Thompson well after re-installing VLC and openlp, it worked OK.<br>Then it played fine before the conference, but during the conference it started jerking again, most embarrassing to say the least.<br>Tonight's latest issue is i can't add audio files to a service, comes up with unsupported type.<br>Getting to be a pain now and sadly might be time to change software.<br>