<p>Hello,</p>
<p>If I'm in the middle of a live performance and need to show a video clip it won't display unless a theme is up i.e. it won't show from a black screen.</p>
<p>I can kind of understand this but I've found that the only way I can get the video to show from being on a black screen is to toggle to a theme showing and then play the video - I can't do this whilst a video is playing.</p>
<p>I could add in an item which was just a black background to show beforehand so it looked a bit slicker but this seems an unnecessary step to take.</p>
<p>Also if I'm showing a 16:9 video on a 4:3/5:7 projector it shows the service theme behind the video e.g. at the top and bottom where the video doesn't fill the screen. There is no way to apply a theme to a video to stop this, the only way I've found of getting round this is to have a default black theme for the service and then change the themes for individual songs to get them to have a different background.</p>
<p>I've had a search through the forums as I thought someone may have already experienced these issues but I can't find anything.</p>
<p>thanks for your great product though </p>
<p>Jack</p>