mp4 video not supported?

edited November -1 in Development

Hi, I've been able to add an mp4 video to service plans before, but now I find that some load, but when I want to preview of go live, they come up as "Unsupported File".  They are all of the three videos available at this download site as well as from the Youtube channell using a video downloader utility (Youtube Downloader) to save only the mp4 file.  All three different quality files play well in VLC.

Is this a known problem?  Is there anything I can do to get one of these to work within OpenLP?

BTW, I'm using OpenLP 1.9.7 build bzr1775


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