problem starting openLP

Morning all,

I've been using OpenLP for a while - fantastic program! - and am trying to install 2.0.1 onto another computer [Win XP, SP3, AMD athlon II X4 620, 3GB RAM]. I get no error messages during install, but when I try to run the program, I see the circular OpenLP logo for a moment and then... nothing. I've tried reinstalling, removing user/.../appdata files and regedit entries then reinstalling, with no success.

The openlp.log <below> shows some errors, but it's all tongues to me... Interpreter please!


2013-03-23 11:11:32,467 openlp.core.utils                                       INFO     Openlp version 2.0.1
2013-03-23 11:11:32,467 openlp.core.utils.languagemanager                       INFO     Language file: 'en_GB' Loaded from conf file
2013-03-23 11:11:32,467 root                                                    DEBUG    Could not find default_translator.
2013-03-23 11:11:32,467 openlp.core.ui.screen                                   INFO     Screen 0 found with resolution PyQt4.QtCore.QRect(0, 0, 1024, 768)
2013-03-23 11:11:32,467 openlp.core.ui.screen                                   DEBUG    set_current_display 0
2013-03-23 11:11:32,467 openlp.core.ui.screen                                   DEBUG    reset_current_display
2013-03-23 11:11:32,467 openlp.core.ui.screen                                   DEBUG    set_current_display 0
2013-03-23 11:11:32,562 openlp.core.lib                                         DEBUG    check_directory_exists I:\Documents and Settings\User\Application Data\openlp\data
2013-03-23 11:11:32,578 openlp.core.lib.pluginmanager                           INFO     Plugin manager Initialising
2013-03-23 11:11:32,578 openlp.core.lib.pluginmanager                           DEBUG    Inserting I:\Program Files\OpenLP\plugins into sys.path
2013-03-23 11:11:32,578 openlp.core.lib.pluginmanager                           DEBUG    Base path I:\Program Files\OpenLP\plugins
2013-03-23 11:11:32,578 openlp.core.lib.pluginmanager                           INFO     Plugin manager Initialised
2013-03-23 11:11:32,578 openlp.core.ui.media.mediacontroller                    DEBUG    check_available_media_players
2013-03-23 11:11:32,578 openlp.core.ui.media.mediacontroller                    DEBUG    Importing controller openlp.core.ui.media.phononplayer
2013-03-23 11:11:32,578 openlp.core.ui.media.mediacontroller                    DEBUG    Importing controller openlp.core.ui.media.vlcplayer
2013-03-23 11:11:32,671 openlp.core.ui.media.mediacontroller                    DEBUG    Importing controller openlp.core.ui.media.webkitplayer
2013-03-23 11:11:32,953 root                                                    ERROR    Traceback (most recent call last):
  File "<string>", line 44, in <module>
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\openlp.core", line 344, in main
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\openlp.core", line 150, in run
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\openlp.core.ui.mainwindow", line 588, in __init__
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\openlp.core.ui.media.mediacontroller", line 60, in __init__
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\openlp.core.ui.media.mediacontroller", line 125, in check_available_media_players
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\openlp.core.ui.media.phononplayer", line 72, in __init__
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\mimetypes", line 355, in init
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\mimetypes", line 259, in read_windows_registry
  File "D:\OpenLP_Code\release-2.0.1\build\pyi.win32\OpenLP\out00-PYZ.pyz\mimetypes", line 249, in enum_types
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe0 in position 0: ordinal not in range(128)
None

Comments

  • Hrm, while I'm no Windows person, I did see a bug report recently about a similar sort of error when a person had iTunes installed on their computer. We have a work-around in the pipeline, but if you want to get around that error now perhaps uninstalling iTunes would work?

    Please note: I do not use Windows, I am unfamiliar with it, so the above advice is not guaranteed to work.
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