Help with playing videos

edited November 2013 in General Support
Hello all, new user and poster!

I am having some trouble getting my .wmv files to play. I am using Win7 with the latest version of OpenLP. I have made sure the files play through Windows Media Player but when I load them into OpenLP all I see is the clapboard icon. I have Phonon as well as VLC checked in the settings, and my player is set to "automatic". Does anyone have any suggestions? Should I convert to another file type and try again? Any and all help will be greatly appreciated, and thank you in advance for the help.

Update: I am converting to .avi and going to try that route.

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