Hi MrsMatheny and welcome to the forums!
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Thank you for reporting, this is a known issue and we are working on fixing this.
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<font face="Arial, Verdana">You can follow the progress here:</font>
https://bugs.launchpad.net/openlp/+bug/1463286</font>
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I suggest you not to add media to service during media until this is fixed.
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Sorry for the inconvenience,
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Azaziah