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Powerpoint slides stop displaying when live

Hi.  We have an issue where we display a powerpoint presentation so it is live on screen and then after a while it disappears and reverts to the desktop.  There is no timer function set and no buttons have been clicked.  Only resolution was to save as PDF and display which is ok but not any use if you have animations in the slides.  Can anyone help please?  We are using Windows 10 and I have installed Powerpointviewer 2007.

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