pptx incomplete, please reload

I have just tried to load into the service our usual notices powerpoints and along with the rest of the file path the above message appears in a Missing Presentation window.

I am currently exploring whether and how I change to OLP from Songpro, so I am setting up a Service in OLP in parallel to Songpro, and looking to test this out before or after a service.

Everything seemed to work - without projector hookup etc with last weeks service plan, but for some reason not this one.

I have just noticed that the file this week is pptx and not ppt as previously but this seems to work in my old version 4 of SongPro.

Have I missed a step. I couldn't seem to find this in the manual or online or in this forum.

Any assistance would be welcome

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