Alternative Keyboard Shortcuts not working

I am using a Windows 10 Pro 64 bit machine with a QWERTY keyboard.  
I'm also using a R400 Logitech remote.

I got frustrated when I couldn't advance the images using the remote.  I could blank the screen, but that was it.  
I checked my keyboard shortcuts, and verified that the computer was reading the remote's left and right as pgdn and pgup.  

However, those shortcut commands don't work, even from the keyboard.  None of my alternative keyboard commands are working, only the primary.  

I've tried googling it, but I only find conversations dealing with other countries keyboard.  

I've ran searches here, but nothing came up.  

Any suggestions?

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