OpenLP crashing on startup (Ubuntu 20.10)

gellertgellert
in Troubleshooting
Sorry, I need help again. I'm now on Ubuntu 20.10 and I can't start OpenLP, it crashes. I cleaned up OpenLP with 
$ apt-get purge openlp
and removed
.config/OpenLP
.local/share/openlp
reinstalled to start with a clean installation but it does not solve the issue.
$ apt show openlp
Package: openlp
Version: 2.4.6-1
Priority: optional
Section: universe/x11
Origin: Ubuntu
Maintainer: Ubuntu Developers <ubuntu-devel-discuss@lists.ubuntu.com>
Original-Maintainer: Raoul Snyman <raoul@snyman.info>
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 19,3 MB
Depends: libqt5multimedia5-plugins, python3-alembic, python3-bs4, python3-chardet, python3-dbus, python3-enchant, python3-lxml, python3-mako, python3-pyqt5, python3-pyqt5.qtmultimedia, python3-pyqt5.qtopengl, python3-pyqt5.qtwebkit, python3-sqlalchemy, python3-uno, python3-xdg, python3:any (>= 3.4~)
Suggests: python3-mysql.connector, python3-psycopg2
Homepage: https://openlp.org/
Download-Size: 2.837 kB
APT-Manual-Installed: yes
APT-Sources: http://hu.archive.ubuntu.com/ubuntu groovy/universe amd64 Packages
Description: Church lyrics projection application
 OpenLP is free church presentation software, or lyrics projection software,
 used to display slides of songs, Bible verses, videos, images, and even
 presentations for church worship using a computer and a data projector.
I get this on startup:
$ openlp -l debug
Logging to: /home/gellert/.cache/openlp/openlp.log
/usr/share/openlp/openlp/core/utils/languagemanager.py:96: FutureWarning: Possible nested set at position 1
  if re.match(r'[[].*[]]', language):
Szegmentálási hiba (core készült)

$ cat /home/gellert/.cache/openlp/openlp.log
2020-11-19 10:58:43,089 openlp.core.common.registry                             INFO     Registry Initialising
2020-11-19 10:58:43,090 openlp.core.utils.__init__                              INFO     Openlp version 2.4.6
2020-11-19 10:58:43,090 openlp.core.OpenLP                                      DEBUG    Entering is_already_running
2020-11-19 10:58:43,090 openlp.core.OpenLP                                      DEBUG    Entering is_data_path_missing
2020-11-19 10:58:43,092 openlp.core.common.__init__                             DEBUG    check_directory_exists /home/gellert/.local/share/openlp
2020-11-19 10:58:43,093 openlp.core.utils.languagemanager                       INFO     Language file: '[en]' Loaded from conf file
2020-11-19 10:58:43,097 openlp.core.OpenLP                                      DEBUG    Entering event
2020-11-19 10:58:43,098 openlp.core.OpenLP                                      DEBUG    Entering event
2020-11-19 10:58:43,098 openlp.core.OpenLP                                      DEBUG    Entering event
2020-11-19 10:58:43,098 openlp.core.OpenLP                                      DEBUG    Entering run
2020-11-19 10:58:43,099 openlp.core.lib.screen                                  INFO     Screen 0 found with resolution PyQt5.QtCore.QRect(0, 0, 1920, 1080)
2020-11-19 10:58:43,099 openlp.core.lib.screen                                  INFO     Screen 1 found with resolution PyQt5.QtCore.QRect(1920, 0, 1920, 1200)
2020-11-19 10:58:43,100 openlp.core.lib.screen                                  DEBUG    set_current_display 1
2020-11-19 10:58:43,100 openlp.core.lib.screen                                  DEBUG    reset_current_display
2020-11-19 10:58:43,100 openlp.core.lib.screen                                  DEBUG    set_current_display 1
2020-11-19 10:58:43,156 openlp.core.OpenLP                                      DEBUG    Entering backup_on_upgrade
2020-11-19 10:58:43,170 openlp.core.OpenLP                                      DEBUG    Entering event
2020-11-19 10:58:43,248 openlp.core.lib.pluginmanager.PluginManager             INFO     Plugin manager Initialising
2020-11-19 10:58:43,248 openlp.core.lib.pluginmanager.PluginManager             DEBUG    Base path /usr/share/openlp/openlp/plugins 
2020-11-19 10:58:43,248 openlp.core.lib.pluginmanager.PluginManager             INFO     Plugin manager Initialised
2020-11-19 10:58:43,248 openlp.core.lib.renderer.Renderer                       DEBUG    _calculate default PyQt5.QtCore.QRect(1920, 0, 1920, 1200), 0.625000
2020-11-19 10:58:43,464 openlp.core.lib.dockwidget                              DEBUG    Initialise the media_manager_dock widget
2020-11-19 10:58:43,465 openlp.core.lib.dockwidget                              DEBUG    Initialise the service_manager_dock widget
2020-11-19 10:58:43,469 openlp.core.lib.dockwidget                              DEBUG    Initialise the theme_manager_dock widget
2020-11-19 10:58:43,471 openlp.core.lib.dockwidget                              DEBUG    Initialise the projector_manager_dock widget
2020-11-19 10:58:43,472 openlp.core.ui.projector.manager                        DEBUG    __init__()
2020-11-19 10:58:43,529 openlp.core.utils.languagemanager                       DEBUG    Translation files: /usr/share/openlp/i18n
2020-11-19 10:58:43,563 openlp.core.utils.languagemanager                       INFO     Language file: '[en]' Loaded from conf file
2020-11-19 10:58:43,594 openlp.core.OpenLP                                      DEBUG    Entering set_busy_cursor
2020-11-19 10:58:43,635 openlp.core.OpenLP                                      DEBUG    Entering set_normal_cursor
2020-11-19 10:58:43,636 openlp.core.ui.media.mediacontroller.MediaController    DEBUG    Entering bootstrap_initialise
2020-11-19 10:58:43,636 openlp.core.ui.media.mediacontroller                    DEBUG    _check_available_media_players
2020-11-19 10:58:43,636 openlp.core.ui.media.mediacontroller                    DEBUG    Importing controller openlp.core.ui.media.webkitplayer
2020-11-19 10:58:43,637 openlp.core.ui.media.mediacontroller                    DEBUG    Importing controller openlp.core.ui.media.vlcplayer
2020-11-19 10:58:43,637 openlp.core.ui.media.mediacontroller                    DEBUG    Importing controller openlp.core.ui.media.systemplayer
2020-11-19 10:58:43,638 openlp.core.ui.media.mediacontroller.MediaController    DEBUG    Entering register_players
2020-11-19 10:58:43,681 openlp.core.ui.media.mediacontroller.MediaController    DEBUG    Entering register_players
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Comments

  • SholzhauerSholzhauer
    I experience the exact same behaviour on my ubuntu 20.10. I also attempted to disable all plugins (status=0 in OpenLP.conf) and initialised OpenLP anew for another user - all resulting in segmentation fault.
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  • gellertgellert
    Just to mention: OpenLP trunk runs without any problem.
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  • jlg89txjlg89tx
    edited November 2020
    Similar issue on Linux Mint 20, fresh install of the OS and OpenLP, but it won't start.

    # openlp
    Traceback (most recent call last):
      File "/usr/bin/openlp", line 27, in <module>
        from openlp.core.common import is_win, is_macosx
      File "/usr/share/openlp/openlp/__init__.py", line 26, in <module>
        from openlp import core, plugins
      File "/usr/share/openlp/openlp/core/__init__.py", line 43, in <module>
        from openlp.core.ui.mainwindow import MainWindow
      File "/usr/share/openlp/openlp/core/ui/mainwindow.py", line 29, in <module>
        from distutils import dir_util
    ImportError: cannot import name 'dir_util' from 'distutils' (/usr/lib/python3.8/distutils/__init__.py)
    Error in sys.excepthook:
    Traceback (most recent call last):
      File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 153, in apport_excepthook
        with os.fdopen(os.open(pr_filename,
    PermissionError: [Errno 13] Permission denied: '/var/crash/_usr_share_openlp_openlp.py.1000.crash'

    Original exception was:
    Traceback (most recent call last):
      File "/usr/bin/openlp", line 27, in <module>
        from openlp.core.common import is_win, is_macosx
      File "/usr/share/openlp/openlp/__init__.py", line 26, in <module>
        from openlp import core, plugins
      File "/usr/share/openlp/openlp/core/__init__.py", line 43, in <module>
        from openlp.core.ui.mainwindow import MainWindow
      File "/usr/share/openlp/openlp/core/ui/mainwindow.py", line 29, in <module>
        from distutils import dir_util
    ImportError: cannot import name 'dir_util' from 'distutils' (/usr/lib/python3.8/distutils/__init__.py)


    After creating/chmoding /var/crash (which didn't exist), the first error went away, leaving only the "cannot import name 'dir_util'..." error.
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  • jlg89txjlg89tx
    This fixed my issue:
    https://forums.openlp.org/discussion/3900/ubuntu-18-04-openlp-can-not-start

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  • gellertgellert
    @jlg89tx, thank you for your suggestion. Unfortunately it doesn't help me: python3-distutils and vlc is already installed.

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  • raoulraoul
    @gellert I don't see an error in your log file, can you tell me what happens when OpenLP crashes?
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  • gellertgellert
    Hi @raoul, thanks for the replay. I do not see anything useful, except segmentation fault. I hope this screencast tells you something: https://youtu.be/Yfumd-tGLoU
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  • eauriaeauria

    @raoul Having the Segmentation fault error on OpenLP start here on Mint 19.3 64 bit too. Below is a back trace from gdb if it helps:

    (gdb) bt

    #0 __memcpy_ssse3 () at ../sysdeps/x86_64/multiarch/memcpy-ssse3.S:309

    #1 0x00007fff636a7706 in ?? ()

      from /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so

    #2 0x00007fffa9e72229 in ?? ()

      from /usr/lib/x86_64-linux-gnu/gstreamer-1.0/libgstvaapi.so

    #3 0x00007fffa9e3e0c4 in ?? ()

      from /usr/lib/x86_64-linux-gnu/gstreamer-1.0/libgstvaapi.so

    #4 0x00007fffa9e3f9df in ?? ()

      from /usr/lib/x86_64-linux-gnu/gstreamer-1.0/libgstvaapi.so

    #5 0x00007fffa9e496e8 in ?? ()

      from /usr/lib/x86_64-linux-gnu/gstreamer-1.0/libgstvaapi.so

    #6 0x00007fffe45df812 in ?? ()

      from /usr/lib/x86_64-linux-gnu/libgstbase-1.0.so.0

    #7 0x00007fffe42d4d5e in gst_element_change_state ()

      from /usr/lib/x86_64-linux-gnu/libgstreamer-1.0.so.0

    #8 0x00007fffe42d5499 in ?? ()

      from /usr/lib/x86_64-linux-gnu/libgstreamer-1.0.so.0

    #9 0x00007fffaad31285 in QGstreamerVideoOverlay::findBestVideoSink() const ()

      from /usr/lib/x86_64-linux-gnu/libqgsttools_p.so.1

    #10 0x00007fffaad314e0 in QGstreamerVideoOverlay::QGstreamerVideoOverlay(QObject*, QByteArray const&) () from /usr/lib/x86_64-linux-gnu/libqgsttools_p.so.1

    #11 0x00007fffaad308a5 in QGstreamerVideoWindow::QGstreamerVideoWindow(QObject*, QByteArray const&) () from /usr/lib/x86_64-linux-gnu/libqgsttools_p.so.1

    ---Type <return> to continue, or q <return> to quit---

    #12 0x00007fffaaf49c73 in ?? ()

      from /usr/lib/x86_64-linux-gnu/qt5/plugins/mediaservice/libgstmediaplayer.so

    #13 0x00007fffaaf58041 in ?? ()

      from /usr/lib/x86_64-linux-gnu/qt5/plugins/mediaservice/libgstmediaplayer.so

    #14 0x00007fffeb9eac97 in ?? ()

      from /usr/lib/x86_64-linux-gnu/libQt5Multimedia.so.5

    #15 0x00007fffeba33bf9 in QMediaPlayer::QMediaPlayer(QObject*, QFlags<QMediaPlayer::Flag>) () from /usr/lib/x86_64-linux-gnu/libQt5Multimedia.so.5

    #16 0x00007fffebcf6499 in ?? ()

      from /usr/lib/python3/dist-packages/PyQt5/QtMultimedia.cpython-36m-x86_64-linux-gnu.so

    #17 0x00007fffebcf6581 in ?? ()

      from /usr/lib/python3/dist-packages/PyQt5/QtMultimedia.cpython-36m-x86_64-linux-gnu.so

    #18 0x00007ffff1ebc654 in ?? ()

      from /usr/lib/python3/dist-packages/sip.cpython-36m-x86_64-linux-gnu.so

    #19 0x0000000000551391 in ?? ()

    #20 0x00000000005a9d2c in _PyObject_FastCallKeywords ()

    #21 0x000000000050a533 in ?? ()

    #22 0x000000000050bf44 in _PyEval_EvalFrameDefault ()

    #23 0x0000000000507cd4 in ?? ()

    #24 0x0000000000508fb2 in _PyFunction_FastCallDict ()

    #25 0x0000000000595221 in ?? ()

    ---Type <return> to continue, or q <return> to quit---

    #26 0x0000000000549b3f in ?? ()

    #27 0x0000000000551391 in ?? ()

    #28 0x00000000005a9d2c in _PyObject_FastCallKeywords ()

    #29 0x000000000050a533 in ?? ()

    #30 0x000000000050bf44 in _PyEval_EvalFrameDefault ()

    #31 0x0000000000507cd4 in ?? ()

    #32 0x0000000000508fb2 in _PyFunction_FastCallDict ()

    #33 0x0000000000595221 in ?? ()

    #34 0x00000000005a058e in PyObject_Call ()

    #35 0x000000000050d4ff in _PyEval_EvalFrameDefault ()

    #36 0x0000000000507cd4 in ?? ()

    #37 0x0000000000509a00 in ?? ()

    #38 0x000000000050a3fd in ?? ()

    #39 0x000000000050bf44 in _PyEval_EvalFrameDefault ()

    #40 0x00000000005096c8 in ?? ()

    #41 0x000000000050a3fd in ?? ()

    #42 0x000000000050bf44 in _PyEval_EvalFrameDefault ()

    #43 0x0000000000506044 in ?? ()

    #44 0x000000000050a3fd in ?? ()

    #45 0x000000000050bf44 in _PyEval_EvalFrameDefault ()

    #46 0x0000000000507cd4 in ?? ()

    #47 0x000000000050ae13 in PyEval_EvalCode ()

    #48 0x0000000000635262 in ?? ()

    ---Type <return> to continue, or q <return> to quit---

    #49 0x0000000000635317 in PyRun_FileExFlags ()

    #50 0x0000000000638acf in PyRun_SimpleFileExFlags ()

    #51 0x0000000000639671 in Py_Main ()

    #52 0x00000000004b0e40 in main ()

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