Video woes on Raspberry Pi 4

I'm running OpenLP 2.4 on a Raspberry Pi 4 running Raspbian.

Using HDMI output to one of those screen splitters as we have a bank of 4 TVs we use as a dynamic background.

Still images work great, but I'm having trouble with videos.

I was able to get a sample mp4 video that was 640x360 to display, but other videos that I can play in VLC will not load (MP4s of larger resolutions, MPEG2, etc.)

I've seen a couple of different behaviors:

1) Can add the video to the service and save the service, but it will not play.

2) Freezes up adding to the service and trying to play

Any ideas of what could be going on?

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