Powerpoint not working after new install

edited February 24 in Troubleshooting


Our church laptop has just been upgraded to an SSD and a clean install of windows, We are currently running the latest update of openLP and the latest Microsoft office 365.

Everything opens, when I load them into the program ie songs, bibles and media. however when I try and open a loaded powerpoint, nothing happens and the blue circle keeps on going round, the only way I can come out of it is to end task. for some reason the presentation opens in the preview screen.

On the settings page Powerpoint is ticked but keynote says unavailable as does PowerpointMac. Also Pdf is ticked but says unavailable.

Previous to the reinstall we used to use Powerpoint presentations to displays our notices as well as presentation.

Any suggestions out there please as to how I can get powerpoint to load and dislpay?

Thank you in advance.



  • I solved a similar problem too.

    It can be avoided as follows - but this does not solve the error in the program.

    1. Start PowerPoint and leave it running (just a program without presentation)

    2. Launch OpenLP 3.02 - In the settings the PowerPoint Party should be checked in the settings

  • Hi.

    Thank-you very much for your reply. I will try that and report back. As this is only a new problem since the new 3.02 update, hopefully Openlp are working on a solution.

  • Morning PaTER68.

    Just tried your solution but unfortunately, it didn't work for me. I can hold the mouse over the powerpoint in the task bar and the page shows on the screen but unfortunately when I go back to the openlp program, the PowerPoint display goes off and the program is still frozen with the blue circle and the only way out is to end task. Hopefully there will be a solution out there. Thank you.

  • we have the same problem - an error in integration.

    Using ppt 2007.

    Everything was fine in our previous version of OpenLP, until i upgraded this morning. How do I revert to the old version? When I look at the list of old versions I can't tell which is the Windows 64 bit installer...



  • The problem seems to be linked to the box which is ticked, 'let powerpoint control the size and position of the presentation window', in the powerpoint settings in openlp. When I uncheck the box, powerpoint opens as normal in openlp but only 1/4 size of the display. When I check the box again to get a full screen, the program freezes.

  • edited March 1

    Unfortunately, there is an error in the program. I was dealing with this exact problem.

    The solution is a bit "skeletal", but it works. You must have the same resolution on both screens. Then you will have a full screen presentation.

    This setting cannot be done in OpenLP, but in the system settings, on the computer.

  • The solution is a bit "skeletal", but it works. You must have the same resolution on both screens. Then you will have a full screen presentation.

    This is a deal breaker. With OpenLP 3.0 running so slowly, and not being able to run power point we need to back out of this version. How was this not caught before being released?

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