Could not send bug report


I had an error after installing OpenLP onto a Debian 11 laptop when I tried to open a service plan which was created on a Windows 11 machine. I clicked on Send email, but got a bounce back message. Full copy below:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

   host []

   SMTP error from remote mail server after RCPT TO:<>:

   550 5.1.1 <>: Recipient address rejected:

   User unknown in virtual mailbox table

Reporting-MTA: dns;

Action: failed

Final-Recipient: rfc822;

Status: 5.0.0

Remote-MTA: dns;

Diagnostic-Code: smtp; 550 5.1.1 <>: Recipient address rejected: User unknown in virtual mailbox table

From: Stephen Blakemore [MY EMAIL ADDRESS]

Subject: Bug report: KeyError in core/lib/

Date: 28 July 2023 at 19:26:41 CEST



**OpenLP Bug Report**

Version: {'full': '2.4.6', 'version': '2.4.6', 'build': None}

--- Details of the Exception. ---

I fresh installed OpenLP onto a Debian 11 laptop. V2.4.6

Then tried to open an existing service which had been created on a

Windows laptop. The service plan contained video files, bible reading

and songs, along with custom slides. Then it showed this error.

 --- Exception Traceback ---

Traceback (most recent call last):

 File "/usr/share/openlp/openlp/core/ui/", line 440,

in on_load_service_clicked


 File "/usr/share/openlp/openlp/core/ui/", line 766,

in load_file


 File "/usr/share/openlp/openlp/core/ui/", line 822,

in process_service_items

   service_item.set_from_service(item, self.service_path)

 File "/usr/share/openlp/openlp/core/lib/", line 399, in



KeyError: 'icon'

--- System information ---

Platform: Linux-5.10.0-23-amd64-x86_64-with-glibc2.31

Desktop: GNOME

--- Library Versions ---

Python: 3.9.2

Qt5: 5.15.2

PyQt5: 5.15.2

QtWebkit: 602.1

SQLAlchemy: 1.3.22

SQLAlchemy Migrate: -

BeautifulSoup: 4.9.3

lxml: 4.6.3

Chardet: 4.0.0

PyEnchant: 3.2.0

Mako: 1.1.3

pyICU: -

pyUNO bridge: 7.0

VLC: -

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