[Announcement] SSL: CERTIFICATE_VERIFY_FAILED on Windows

raoul · February 2017

If you're on Windows and you're struggling with the First Time Wizard or the SongSelect impoter, you need to read our latest blog post:

https://openlp.org/blog/2017/02/20/windows-and-ssl

GermanGospel · February 2017

@raoul - Thanks for the sticky!

Is this a possible solution? "I'm going to use the Mozilla certificate store explicitly." (http://bugs.python.org/issue20916)

tgc · February 2017

You can only use the mozilla cert store is firefox is installed, and that is unfortunately not true for all windows installations.
We are currently discussing a solution which I think will work, but it hasen't been implemented yet.

zwaldo86 · February 2017

So I have Internet explorer up with songselect and it still won't log me in. It keeps saying maybe I have the wrong userid and password. I tried it on my mac as well and got the same thing.

raoul · February 2017

@zwaldo86 You're running OpenLP 2.4.5? If you are, then you need to give us a log file so that we can see what the problem is. To date I still have not had any issues with SongSelect on my Mac.
https://manual.openlp.org/troubleshooting.html#i-have-been-asked-to-email-a-debug-log-where-do-i-find-this

zwaldo86 · February 2017

I'm sorry, I don't know how to do code (?) and couldn't use the terminal, it said something like that is not a directory.

batmanjd · February 2017

I've followed all the steps (version 2.4.5, gone to songselect website in IE) for using songselect import within OpenLP, but my songselect login isn't recognised. I've generated a log file, but don't know who to email it to.

raoul · February 2017

@batmanjd send it to our support system, see the support section on our website: https://openlp.org/#support

mleg · March 2017

I have tried sorting out the Songselect import, running 2.4.5 and the IE opening songselect and logging in, but it has made no difference, I still get the message about password or username incorrect. I have also opened the Debug mode of OpenLP, opened the data folder, and tried to generate the log, but cannot find the resulting log in the data folder's parent directory. I searched my drive for openlp.log, (with hidden files shown), but to no avail? Any thoughts (My data folder is a subfolder of my

drive and not in the standard location - could that be why the log file is not being generated?)

raoul · March 2017

@mleg SongSelect changed their website and we've got fix which will be released soon.

stephen · April 2017

Hello Team

I am using Windows 10 and just downloaded OpenLP. Can you tell me how do I import songs which are in PPT format?

batmanjd · April 2017

The SongSelect import works great for me now. Thanks Raoul.

milon · May 2017

@Stephen, I don't think there's a way to "import" from PPT. You can directly show PPT files in OpenLP - see the help file or post here if you have trouble with that. The other option that I know is to manually re-make each PPT into an OpenLP Song.

milon · May 2017

@stephen, it looks like I was wrong! It's probably too late to help, but apparently LibreOffice can import PowerPoint songs into OpenLP. (See https://forums.openlp.org/discussion/3472/powerpoint-in)

Newcom · June 2020

I'm on OpenLP 2.4.6 with Windows 10. The first service I created I was able to login and import songs from SongSelect. This week I keep getting the username/password error. I see from the logs it is a change in the CCLI URL. Can I edit something on my computer to update the new CCLI URL?
If so what is the new URL and where do I edit?

[Announcement] SSL: CERTIFICATE_VERIFY_FAILED on Windows

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